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02/28/2006: "How To Keep Your Customers Happy"

The SJI Chamber of Commerce is sponsored a workshop entitled: "Creating Customers for Life", The workshop will present an upbeat session will help to reinforce customer service basics; such as how to develop an attitude of excellent service, identify customer needs, use effective body language, exceed customer expectations on the phone and in person, and how to resolve conflicts to win repeat customers.

If you are planning to attend or to send some of your employees, the time to register is now The class is March 21, 2:00-4:00pm, and will be held at Skagit Valley College. It is brought to us through the Business Resource Center.

Space is limited and there is a minimum requirement. The price is $25 for Chamber members and $35 for non members. Call 360 378-3220 NOW to register! Or call the Chamber Office, 360 378-5240 for more information.